Blog categorized as Healthcare Navigation

CPT Codes - What Are They?

Current Procedural Terminology (CPT) codes are a set of codes used to describe medical, surgical, and diagnostic services provided by healthcare providers. These codes are developed and maintained by the American Medical Association (AMA) and are used by healthcare providers, insurers, and other ent...

06.12.24 08:00 AM - Comment(s)
When to Go to the Emergency Room VS. Other Care Options

Last Updated: July 20, 2026

Knowing when to seek emergency care versus using other healthcare options is crucial for your health and financial wellbeing. Emergency rooms (ERs) are designed to handle serious and life-threatening conditions, while other care options like urgent care centers, primary ca...

05.22.24 08:00 AM - Comment(s)
Understanding Qualifying Life Events

Last Updated: July 20, 2026

A Qualifying Life Event (QLE) is a major life change that may allow you to make changes to your health insurance coverage outside of the typical enrollment period. 


Knowing what qualifies as a QLE and understanding the necessary steps to take can help you navigate thes...


05.01.24 08:00 AM - Comment(s)
Process for Paying Medical Bills

Last Updated: July 16, 2026

Navigating the medical billing process can be complex, involving various documents and steps. Two key documents in this process are the provider bill and the insurance Explanation of Benefits (EOB). Understanding these documents and how they relate to each other can help y...

03.20.24 10:00 AM - Comment(s)
Retail Clinics

Last Updated: July 16, 2026

In today's fast-paced world, the demand for healthcare that is both accessible and affordable has never been higher. Enter retail clinics, a model of care that is swiftly bridging the gap in the healthcare system by offering convenient, cost-effective services for a variet...

03.06.24 09:06 AM - Comment(s)
Understanding Open Enrollment: Navigating Your Company's Benefits

Last Updated: July 16, 2026

As the seasons change and leaves begin to fall, another important event comes into view on the horizon: open enrollment. For employees of many companies, open enrollment marks a significant period where they can make crucial decisions about their employee benefits for the ...
09.21.23 08:20 AM - Comment(s)
Medicine Safety

Last Updated: June 18, 2026

Whether you're navigating a new prescription or you have been on medications for a while, it is good practice to brush up on medicine safety. Medicine is typically prescribed to you by a doctor or medical professional who is licensed to do so. Always ask questions whe...

05.24.22 03:22 PM - Comment(s)
Pre-existing Conditions

Last Updated: June 18, 2026

A pre-existing condition is a medical illness or injury that you have before you start a new health care plan. Just about any health condition existing prior to the start of a plan could qualify, so be sure to check with your health insurance provider as each company decid...

03.25.22 11:25 AM - Comment(s)
Prescription Drug List

Last Updated: June 18, 2026

Is Your Medication Covered?

You can find out by calling your insurance provider and asking for your plan’s Prescription Drug List (PDL), also referred to as a formulary. A Prescription Drug List will list the most commonly prescribed medications, both brand-name and generic...

03.22.22 11:46 AM - Comment(s)
Health Insurance Terms

Last Updated: March 20, 2026

The world of health insurance is full of terms and acronyms that might have your brain buzzing. Knowing exactly what these terms mean can help you better control costs and make the most informed decisions for your health and wallet.


Let’s break down 10 common health insura...


03.11.22 09:33 AM - Comment(s)